
Sam Walton
founder of the Walmart supermarket chain
Sam Walton
founder of the Walmart supermarket chain
Marketing and customer relationship management are key success factors in any business. Appropriate activities in this area are the easiest way, apart from the price, to make your offer stand out. There are a lot of airport parking lots which differ in location and price. You have no power over the location and the price depends on your costs. Activities in the area of marketing and customer relations are therefore an ideal solution to gain a constant competitive advantage and thus increase the profitability of your parking lot. Meet your customers, talk to them, tailor the offer to their needs and the higher price of your services or the location of your parking lot will no longer matter.
Only 4% of dissatisfied consumers make complaints. 91% of those who do not make complaints do not shop at the same place again. *
Find out what customers think about your services in order to constantly offer the highest quality.
* Research by Doyle (2003) and Oderowicz (2012)
Meet their expectations - if you meet them, they will be satisfied. If you exceed them - they will be loyal.
Your profit depends on the decisions of your customers.
FlyPark is a true command center with access to all bookings, statistics and reports. A clear and intuitive panel makes parking management so easy and effective.